# Problem types - categorizing ## Definition ### [[Nexus - Google Analytics Certificate Course|Google Analytics Certificate]] >[! Definition] >Assigning information to different groups or clusters based on common features. ## Example problem statement _How can we improve customer satisfaction?_ - Data: CSAT, and self-reported survey data - Approach: mine for keywords, cluster analysis, find top three meaningful drivers of better csat. ## Related [[Problem types]] ## Resources ## Flashcards Assigning information to different groups or clusters based on common features. @@@ [[Problem types - categorizing]] <!--SR:!2024-11-23,11,270!2024-11-10,3,250-->